CAREER SUMMARY
A highly dedicated and digitally savvy professional with a Bachelor's degree in
Business Administration and IT & Informatics. Possessing a diverse background
encompassing F&B and customer service, with a proven track record of exceptional
communication skills in both German and English. Proficient in both verbal and
written communication, showcasing a keen aptitude for effective expression.
Intrigued by the realm of E-commerce marketplaces, with a notable strength in
negotiation, adeptly handling customer inquiries, and exhibiting meticulous
attention to detail. Proven expertise in problem-solving further underscores the
ability to deliver comprehensive solutions.
 
WORK EXPERIENCE
Customer Service Representative
Jan.2023 - Current
Outsource customer service support company, Remote, (Global).

Freelance IT & Technology Specialist
Jan.2023 - Current
Staffing and Recruiting , Berlin, Germany

Customer Service Representative
Oct.2022 - Dec.2022
Outsource customer service support company, DACH.

Co-Founder
Jun.2021 - Sept.2022
F&B, Tbilisi, Georgia

Co-Founder
Jan.2019 - Sept.2022
F&B, Tbilisi, Georgia

Manager’s Assistant
Dec.2017 - Mar.2019
F&B, Vienna, Austria
 
Bartender
Oct.2016 - Dec.2017
F&B, Vienna, Austria
 
EDUCATION / CERTIFICATION
BA in IT & Informatics
University of Vienna
Aug.2015 - Jun.2019 Vienna, Austria

BBA The Agricultural University of Georgia,
Sept.2014 - Jun.2015 Tbilisi, Georgia