CAREER SUMMARY
As an experienced sales representative with 10 years of experience in various industries, I have a proven track record of success in driving sales growth and building lasting relationships with clients. I am confident in my ability to achieve sales targets and exceed customer expectations. My sales
approach is characterized by a customer-centric and solutions-focused approach, which enables me to build trust and credibility with clients. I have a deep understanding of market dynamics and customer needs, which allows me to tailor my sales approach to the unique needs of each client.
 
 WORK EXPERIENCE 
Sales Manager
December 2017 - Present
Tour Agency
 
Customer support and sales department manager
2012- 2017
Real - Estate Agency
● Leading sales department to achieve sales objectives
● Training new members of the sales force
● Helping in resolving critical issues related to sales, and escalated important matters to upper management
● Communicating with clients to improve and develop business relationships
● Using sales and marketing oriented skills in the best possible way to achieve the company’s sales goals
● Promoting the sale of properties through advertisements
● Arranging meetings between buyers and sellers
● Negotiating and administering contract agreements
● Ability to work in high-stress environments and to make complex decisions regarding pricing
 
Customer service representative
2010- 2012
Real - Estate Agency
● Advising real estate clients
● Advertising vacant properties and answering
● calls and emails
● Providing details of the available properties
● Accompanying visitors to the site and explaining the specifications of the property
● Consulting and assisting the clients to choose the best option from the available alternatives according to their requirements and budget
● Developing and maintaining cordial relations with co-workers and clients

Trainer
August 2007
Youth Camp
 
 EDUCATION / CERTIFICATION 
Final examinations for the state diploma
Ministry of Education and Science of RA
2011 Yerevan, Armenia

German Academic Exchange Service
Fachhochschule Bielefeld (Bielefeld University of Applied Sciences) and the DAAD
2007-2007 Bielefeld, Germany

Romance and Germanic Philology, English and German Philology Department,
Bachelor’s degree
“Giteliq” University
2005 - 2009 Yerevan, Armenia