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Summary

 

Experienced Quality Coach with a decade of expertise in customer service, fluent in German at a B2 level. Demonstrates strong proficiency in quality training and control, alongside advanced skills in Microsoft Excel, Office, PowerPoint, and Windows. Known for exceptional ability to enhance customer satisfaction and streamline processes.

 

Experience

 

10.2019 - Present

Quality and Training Process Manager

Outsourcing and Offshoring Consulting

 

08.2017 - 10.2019

Quality Coach

Outsourcing and Offshoring Consulting

 

08.2016 - 08.2017

Customer Service Representative

Outsourcing and Offshoring Consulting

 

09.2013 - 09.2016

Customer Service Representative

Retail

 

06.2013 - 08.2013

Interpreter 

Motor Vehicle Manufacturing

 

Education

 

09.2012 - 09.2013  Economics and Business Management

International Business College Hetzendorf

 

09.2007 - 08.2011  German Philology

I. Javakhishvili State University

Quality and Training Process Manager

2.250,00 €Price
  • Customer Service, Customer Support, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Windows, quality training, quality control

  • English Level German Level
    B1 B2
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