Summary
With 4 years in customer support and a B2-level proficiency in German teaching and translation, bringing a unique blend of linguistic expertise and client-facing skills. Excelling in overseeing outsourced processes, ensuring compliance, and optimizing workflows for efficiency. Proficient in customer service, support, translation, and MS Office, adept at delivering exceptional support across diverse contexts.
Experience
2023 - Present
Customer Support
Outsourcing and Offshoring Consulting
2021
Research Project
Staffing and Recruiting
2020
Operator
Telecommunications
2006 - 2014
Teacher
Education
Education
2009 - 2011 M.A in Theory and Practice of Translation the German Language
Georgian University of Saint Andrew the First
2004 - 2008 B.A in Humanities, German Studies
Ivane Javakhishvili University
Customer Support Representative
Microsoft Excel, Microsoft Outlook, Microsoft Windows, Microsoft Word, Microsoft Excel, Customer Service, Customer Support
English Level German Level B2 B2