CAREER SUMMARY
 
Results-driven professional with 5+ years of experience in sales and customer service. Known for strong communication and negotiation skills, adept at building relationships with clients and stakeholders. Demonstrated expertise in team leading, ensuring successful outcomes, meeting deadlines and facilitating efficient workflows. Fluent in German and proficient in English, enabling effective communication in international settings. A motivated and adaptable individual with a strong track record of delivering successful negotiations.
 
WORK EXPERIENCE
Sales Manager
2011 - Present
Tour agency

German speaking Tour guide
2015 - Present
Tourism

German Tutor
2013 - 2014
School
 
Tele-support Agent
2010 - 2011
Customer service outsourcing

Translator
2008 - 2010
Freelance

German Tutor
2007 - 2015
Freelance

German Tutor
2004 - 2007
Social institution
 
EDUCATION / CERTIFICATION
Germanist
Yerevan State Linguistic University
2003 - 2008 Armenia