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Experienced professional with 4 years in German-speaking customer service (C1 proficiency). Skilled in lead cultivation, CRM management, and multichannel communication (Email, LinkedIn). Adept at handling customer concerns, complaints, and data protection queries. Experienced in TikTok moderation and mid-level roles in customer service and payment departments for German projects. Proficient in SEO, E-Commerce, IT Outsourcing, Digital Marketing, and various tools like Trello, SAP, Facebook Ads, Google Ads, CRM, and Analytics.




02/2023 - Present

Data entry (Sales Development Representative, Freelancer)

IT Services and IT Consulting


09/2021 - 02/2023

German-Speaking Customer Service Representative

Outsourcing and Offshoring Consulting


08/2019 - 11/2021

German-Speaking Customer Advisor

Outsourcing and Offshoring Consulting


07/2018 - 06/2019

Voluntary Social Year

Hospitals and Health Care


07/2018 - 06/2019

Voluntary Social Year

Individual and Family Services




2023 - Present  Digital Marketing

Digital School


2020 - 2021  Office Administration

TSU Centre of Vocational Education


2013 - 2017  Faculty of Humanities, Major in English philology, Minor in German

Ivane Javakhishvili State University

Sales Development Representative

750,00 €Preis
  • Lead Generation, Back Office, TikTok, Transaction Data, SEO, Retail Sales, Sales Management, Agile Methodology, Canva, Microsoft Teams, Salesforce, Trello, WordPress, Microsoft Excel, Google Ads, CRM, E-Commerce, IT Outsourcing, Trello, Ad serving, Facebook Marketing, Email Marketing, Facebook Ads, Chatbots, SISTRIX, Mailchimp

  • English Level German Level
    B2 C1
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