Summary
 
Experienced professional with a background in sales, management, and customer service, fluent in German (C1 level). Skilled in supervising teams, monitoring performance, conducting training sessions, and optimizing processes. Adept in assistant roles and back office activities, handling customer complaints, and conducting research for business development. Proficient in translation (German/Georgian), and well-versed in Microsoft Excel, Office, Outlook, PowerPoint, and Word.
 
Experience
 
05.2023 - Present
Team Leader in Sales
IT Services and IT Consulting
 
05.2023 - Present
Assistant
Insurance
 
2013 - 2023
Clerk for Customer Complaints
Manufacturing
 
06.2021 - 06.2022
Project Assistant: Research in Business Development
Consulting
 
2009 - 2013
Customer Support
Retail
 
01.2008 - 05.2008
Translator
Office
 
2005 - 2009
Interpreter
Trading
 
Education
 
10.2021 - 02.22  Human Resources Management
GIPA
 
2000 - 2005  M.A in German Language and Literature
David Agmashenebeli University