Summary
Experienced Quality Coach with 9 years' expertise, fluent in German. Skilled in identifying training needs, creating tailored plans, and deploying diverse coaching methods. Proven in monitoring effectiveness, resolving issues, and providing ongoing development. Proficient in quality management, improvement, and Microsoft Office. Regularly collaborates with OPS teams and participates in meetings.
Experience
12/2018 - Present
Learning and Quality Manager
Outsourcing and Offshoring Consulting
11/2009 - 05/2012
Quality Coach
Outsourcing and Offshoring Consulting
Education
2011 - Present Phd in German Philology
Ivane Javakhishvili Tbilisi state university
2008 - 2011 Master of Arts
Ivane Javakhishvili Tbilisi state university
Learning and Quality Manager
Quality Management, German, Quality Improvement,Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, KPIs, Coaching
English Level German Level B2 C1