Summary
6 years of experience and a C2 level proficiency in German, excelling in business development, sales, and customer service. Proven track record in identifying clients, maintaining relationships, and negotiating contracts. Additionally, showing strong leadership skills in overseeing operations, optimizing processes, and mentoring teams.
Experience
11/2022 - Present
Business Development Manager
Staffing and Recruiting
09/2019 - 01/2023
German/English Customer Care and Sales Specialist
Retail
05/2019 - 06/2020
Chief Operating Officer
Outsourcing and Offshoring Consulting
10/2017 - 05/2019
Customer Sales Support Manager
Transportation
Education
2014 - 2019 B. A in Translation and Pedagogy in German
Yerevan Brusov State University of Languages and Social Sciences
Business Development Manager
Customer Service, Sales, Business Development, Customer retention, Inbound call management, Support Service, Communication, Quality Assurance
English Level German Level B2 C2